Had a little trouble completing my purchase! John was able to make the purchase for me over the phone. Very polite and helpfull
Tool Master: Thank you Kevin, always glad to help! Thank you for shopping at Toolmaster. Your feedback means a lot to us, and we’re grateful for your comments. If you need anything else, don’t hesitate to reach out!
Jenny B.
August 2024
Exceptional customer service with prompt and thorough assistance. John was not only friendly but also offered detailed information that addressed all my questions. Highly recommend this service!
Tool Master: Thank you Jenny for your kind words! We’re thrilled to hear that we were able to assist you effectively and make your experience a positive one. Your feedback means a lot to us, and we’re grateful for your recommendation. If you need anything else, don’t hesitate to reach out!
Phil H.
July 2024
I have not received my order, apparently you have sent it to Tasmania……..I live in Western Australia I would have expected that you send a replacement immediately to the correct address..
Tool Master: Oh dear, sorry Phil our bad, we have sent another set of mower blades to the the correct address plus the lady in Tasmania has kindly agreed to redirect your blades to you.
Travis K
July 2024
Amazing and skilled staff make you feel at ease and keep you informed of ever detail. Absolute professionals, I would recommend to anyone.
Tool Master: Thank you Travis, glad to be of service.
Suzanne L
May 2024
Awesome service! Reliable.
Tool Master: Thank you Suzanne, your business is appreciated, we are glad we could find the product you were looking for at a better price.
Brian J
May 2024
So please we found you company. Great support and wonderful service. Highly recommended.
Tool Master: Thank you Brian, So please that we were able to help. Look forward to your next purchase.
Alan S
April 2024
This establishment comes with my highest recommendation. Their customer service sets a new standard, unmatched by any other. The quality of their products consistently surpasses expectations, leaving me thoroughly impressed every time. Their professionalism and dedication to customer satisfaction are truly remarkable.
Tool Master: Wow, thank you Alan, This is got to be the best review received so far.
Chris H
April 2024
G,day John,
Just wanted to mention that, the Giantz 22” INCH CUT MOWER, Requires a set of 4 Blades, NOT 2, there for i had to double my recent order to get a full set for mine, i appreciate the fact that delivery was free, but the cost is a little steep given the fact that i’ll be throwing them away in six months and getting a new set, with the cost being just shy of $100.00, also the original blades are FULLY FLAT, where as the set i bought from you guys kink down about 1.5 cm, before they flatten out again, meaning i had to
RE- ADJUST The cutting hight of my mower to compensate for the drop down, the quality of the blades looks good and im keen to see how well they perform, Have a Good Day, CHRIS .H
Tool Master: Hi Chris, I wanted to extend a big thank you for taking the time to share your feedback with us. Your insights are incredibly valuable to us, and we genuinely appreciate your input.
